Optimizing Your AI Knowledge Base
To build a high-performing assistant, focus on structure and relevance. Select a source type below to learn how to get the most out of it.
Text Sources
Best practices for manual text uploads like manuals and brand guidelines.
Website Sources
How to get the best results from URL scraping.
Q&A Sources
Use Q&A pairs to fine-tune your assistant's tone and accuracy.
Pro Tips
The "Context" Rule
If you wouldn't hand a document to a new employee to train them, don't give it to the AI.
Avoid Contradictions
Ensure your Website sources and Q&A sources don't say different things about the same topic.
Test & Refine
Use the Playground to ask the AI questions. If it fails, look at your sources to find where information is missing or confusing.